With its continuous focus on excellence, UCLA’s Fielding School of Public Health wanted to dig deeper into its data to glean insights on their teaching, research, and service. Fielding School Administrative Analyst Ryan Collins was charged with creating this infrastructure. He wanted to make it easier to distill large swaths of data into digestible, visual, and actionable insights and to measure the success of the new initiatives and programs the school rolls out to to the Fielding School community.
After Collins evaluated 50 different business intelligence tools, the Fielding School chose BIME as the analytics platform to create dashboards that would help them monitor progress, track goals using key metrics, and allow users to slice the information on a number of planes to look at the data in novel ways.
“BIME has enabled us to aggregate our data and create a centralized location to look more deeply at the things we care about—admissions, diversity, research, new programs, and student feedback on courses, instructors and other elements of school life, to name a few,” Collins said.
One example dashboard Collins has built captures the voice of the student, where it showcases student feedback about courses and instructors. “Measuring and taking action on student feedback helps us enrich our programs and improves the quality of our course offerings,” Collins said.
Admissions is another area of focus. “Recruiting a diverse student body is always one of our top priorities, because diversity will help us build the best possible next generation of public health leaders” Collins said. “With BIME, we can now gain even more insights from our admissions data, for example by analyzing historic admissions trends."
Getting closer to data also helps the school measure the success of new initiatives. One successful initiative is a new program to offer video recordings of lectures online. In BIME, Collins tracks viewership and engagement levels of the video recordings to see whether or not this investment has had a positive or negative impact on the student’s education.
“It turned out the new recordings were an extremely useful supplemental learning tool to help students study for exams, and an overwhelming majority of students indicated the recordings improved their learning outcomes and overall experience in the courses” Collins said. “It’s been tremendous to be able to roll out new programs with the immediate ability to measure performance. It allows us to be able to quickly adapt, evolve, and improve to better serve our students.”