Rouge Interactif Testimony with Steeven Delbecq, Head of Web Analytics Projects
What were your needs when choosing Bime?
Our main need was to make the reports we provide to our customers more attractive and accessible, some reports may include dozens of tabs and queries.
Did Bime meet your expectations?
Bime met our expectations on several points:
- Our reports are now attractive and extremely visual, initial feedback from the customers is that they really like the new reports and they make life easier.
- Bime allows us to analyze the entire history of our data and to play with it during our presentations so our reports make a greater impact than with an array of static data.
What level of added value has Bime brought to your business?
Bime has increased the quality of communication with our clients and makes life easier. One of the most common requests is that we update the reports with new charts/graphics. For example our customers are asked to present new analysis to their board or they have been discussing new interests for new analysis in a meeting prior to new product launch. With Bime we can reassure our customers that we are quickly able to respond to this request and the changes can then be accessed straight-away online.
Also as a web-analyst with many reports to be updated every week, Bime allows me to save time by automating updates. Also, I do not need to send large files that clutter the mailboxes because I am able to send the url link to the report.
Could you briefly describe your user case and the features in Bime you use most?
Initially it was the “Query Blender” & Pivot table for ad’hoc analysis capabilities I used the most to create a list of queries followed by a list of dashboards with multiple tabs. The automatic updates to my Excel file are also very practical.
Thank you to Steeven for his testimonial.
[Translated from French]